1. About Us

Covenant Crest Group Ltd is a company registered in England & Wales under Company Number 16528951. Our registered address is in Telford, Shropshire, United Kingdom. We provide specialist recruitment services, UK road haulage and freight logistics, and global food import and distribution services.

You can contact us at [email protected] or by calling 07346 809846.

2. Use of This Website

You may use this website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent, or harmful.

The content on this website is provided for general information only. We reserve the right to modify, suspend, or discontinue any part of the website without notice.

3. Recruitment Services

These terms apply to both candidates (individuals seeking employment) and hiring clients (businesses seeking workers).

• Candidates must provide accurate, truthful information about their qualifications, experience, and right to work in the UK.
• All candidates are subject to right-to-work verification and, where applicable, enhanced DBS checks and SIA licence verification before placement.
• We act as an employment business (supplying temporary workers) and an employment agency (introducing candidates for permanent roles). Our services to candidates are free of charge at all times.
• Hiring clients agree to provide accurate information about roles, working conditions, and pay, and to comply with all relevant employment legislation.
• We reserve the right to withdraw any candidate from a placement if we become aware of any misrepresentation or compliance issue.
• Introductions of candidates to hiring clients are confidential. Hiring clients must not engage an introduced candidate directly (bypassing Covenant Crest) for a period of 12 months from the date of introduction without our written consent.

4. Haulage & Freight Services

All haulage and freight services are subject to a separate service agreement or booking confirmation agreed in writing between Covenant Crest Group Ltd and the client.

• Price estimates provided via our online estimator tool are indicative only and are not a binding quote. Confirmed quotes are provided in writing.
• We accept no liability for delays caused by circumstances beyond our reasonable control, including traffic, weather, road closures, or third-party carrier delays.
• Clients are responsible for ensuring that goods are correctly described, packaged, and labelled for transport.
• We reserve the right to refuse any consignment that does not comply with legal requirements or presents a safety risk.

5. Import & Trade Services

Import and trade enquiries submitted via this website are non-binding expressions of interest. A formal trade agreement, including price, specifications, delivery terms and payment conditions, must be agreed in writing before any binding commitment is made.

• Indicative CIF pricing provided in response to enquiries is subject to market conditions and supplier confirmation at the time of order.
• Buyers are responsible for ensuring compliance with UK import regulations applicable to their specific product and use case.
• All trade terms (CIF, FOB, DDP) are as defined in the latest edition of Incoterms published by the International Chamber of Commerce.

6. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Covenant Crest Group Ltd or its content suppliers and is protected by UK copyright law. You may not reproduce, distribute, or republish any content without our prior written permission.

7. Limitation of Liability & Content Disclaimer

While we endeavour to ensure that all information and job listings on this website are correct, Covenant Crest Group Ltd does not warrant their completeness or accuracy. The material and services on this website are provided on an 'as is' basis, for general informational purposes, and without warranties of any kind. Any reliance you place on such material is at your own risk.

To the maximum extent permitted by law, Covenant Crest Group Ltd shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of this website or our services. Our total liability to you in any circumstances shall not exceed the amount paid by you for the specific service giving rise to the claim.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. Privacy

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these terms.

9. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. We will indicate the date of the most recent update at the top of this page. For material changes, we will provide advance notice where possible. We encourage you to review these terms periodically.

11. Employment Agency Regulations & Agency Workers' Rights

Covenant Crest Group Ltd operates as an Employment Agency and Employment Business as defined under the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are registered with the Employment Agency Standards Inspectorate (EAS).

Agency Workers Regulations (AWR) 2010: Temporary workers supplied by Covenant Crest Group Ltd are entitled to equal treatment on basic working and employment conditions (including pay, hours, and rest periods) after completing a 12-week qualifying period in the same role with the same hirer, as required by the Agency Workers Regulations 2010. Hirers are required to provide information about basic employment conditions on request to allow us to meet our AWR obligations.

Workers and hirers may request a copy of our AWR compliance procedure by emailing [email protected].

12. Modern Slavery Act

Covenant Crest Group Ltd is committed to ensuring there is no modern slavery or human trafficking in our supply chains or in any part of our business. As a labour supplier, we take our responsibilities under the Modern Slavery Act 2015 seriously. All workers we supply are verified to have the right to work in the UK. Our full Modern Slavery policy is available on request by emailing [email protected].

13. Complaints Procedure

If you have a complaint about our services — whether you are a client, candidate, or member of the public — please contact us in the first instance:

• Email: [email protected] (subject line: “Complaint”)
• Phone: 07346 809846

We aim to acknowledge all complaints within 2 business days and provide a full response within 10 business days. Where we are unable to resolve a complaint to your satisfaction, we will advise you of any relevant escalation routes or regulatory bodies.

14. Contact

If you have any questions about these Terms & Conditions, please contact us:

• Email: [email protected]
• Phone: 07346 809846
• Registered name: Covenant Crest Group Ltd
• Company No.: 16528951
• Registered in: England & Wales
• Registered address: 28 Princess Avenue, Telford, Shropshire, TF1 2LL
• Director: Jaby K.